REACH BC's existing public-facing website and internal web application were in need of modernization, enhancements and re-architecture for the cloud.
Pixel Ramen played a pivotal role in transforming the REACH BC platform by leveraging user interviews and usability testing. By conducting in-depth interviews with users and analyzing their feedback, our design team provided valuable insights that guided REACH BC in identifying pain points, optimizing features, and ultimately creating a more intuitive and user-friendly platform and leading to increased user satisfaction.
Health Research BC's new web platform is now a high-performance, scalable web application, facilitating an indefinite future roadmap. The first step of the organization's technical modernization is complete.
User feedback helped identify features or functionalities that were highly valued and frequently requested by users. This information can guide the development roadmap, allowing for prioritization of key features that will have a significant impact on user satisfaction and engagement.